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Frequently asked questions
Everything you need to know about Mod.
Getting started
What is Mod, exactly?
How is this different from ChatGPT?
Do I need to connect my accounts?
How do I get started?
Platforms & data
Which platforms do you support?
Can I track competitors?
Is the data real-time?
Can you see private metrics like impressions?
Can this handle hundreds of accounts?
AI & content
Why not just copy-paste into ChatGPT?
How does it learn my brand voice?
What AI model do you use?
Will the AI-generated content perform well?
Can I set custom rules for my team?
Video & transcription
Can Mod transcribe videos?
Can I download subtitles?
Can it find viral moments in long videos?
Teams & collaboration
Can my team use it together?
What formats can I export?
Do you have an API?
Privacy & security
How do you handle my data?
Are you GDPR compliant?
Pricing & billing
Is there a free trial?
Can I cancel anytime?
What's your refund policy?
Still have questions? Reach out to our
support team
.